Our dossier made it to the State Capital for Apostille last week. Included was a self adressed prepaid flat rate mailer for it to come back to us in.
Harry called and asked if we could please get ours expedited b/c of our time crunch - they were happy to help.
They let us know it was mailed out (Priority) on Thursday afternoon.
2-3 days 'guaranteed' return.
Friday, Saturday, (no mail Sunday) - should be here Monday or Tuesday
Not in Wednesday's mail either.
We called to double check that it had indeed been sent. Yes it was - about 2:30pm on Thursday.
Do you have record of that or a tracking number.
No, but a postal employee comes to pick up at 2:30pm and your package was in the load on Thursday.
We called our Post Office. The employee basically told us that there was no protocol for what to do when a package without tracking (we were not able to put tracking on it - only the person sending it could and they just don't do that apparently) gets lost - you just have to wait for it.
And if it doesn't show up?
Oh I am sure it will....
And if it doesn't???
Oh, well then you'll just have to do it again, it isn't guaranteed unless you go Certified mail - that was your mistake.
I proceeded to let her know that I was gonna need a little more customer service from her - that we had literally spent THOUSANDS of dollars making that paperwork and that it is not something we can duplicate. I also explained to her there is a deadline that they had already pushed us back with. They advertise 2-3 days NATIONALLY - we are in the same State and on day FIVE.
Something is wrong. I mail stuff for Ebay all the time via priority mail for years - NEVER had a problem. Harry addressed it himself so we know we have the right address. It was prepaid flat rate - no reason it would be sent back for lack of postage. My experience is that it really should have been there on Saturday - and there is just no good reason that 5 business days later a priority package only being sent within the State should still be in waiting.
Anyway - that is where we are - we've called everyone between us and that paperwork and we can't find it. Our ENTIRE Dossier is in that package - dozens of notarized and apostilled doctors appointments, court documents, our home study, proof of employment, housing info, everything - months of paperwork & a lot of money....not to mention enough personal information to pretty much buy anything you want in our name.....
I get that stuff gets lost in the mail - but this is crazy. I honestly don't know how we would get everything redone again with the clock ticking like it is - we would do it - but it would be insane & I don't know if it would matter......I am really hoping I am getting ahead of myself and it really will show up tomorrow.
Not to sound trite - but please pray - that is all we have got right now. Pray that it gets here and also pray for our nerves.....